How to request a Verizon FIOS DVR upgrade

Posted by & filed under How To, Technical.

Success! We just renewed our FIOS contract (to save some $ while improving our home internet/tv/phone services). Verizon has a notorious and apparently justified reputation for difficult-to-impenetrable customer service. This morning I finally finished interacting with their escalated support tier, and managed to determine exactly how to request a DVR upgrade (as ours was very… Read more »